Sadly, this is not the airline I thought it was in a few ways. If there was one, it would probably be as thick, like the size of a few cinder blocks -no joke! I heard through the grapevine that things were different when Herb Kelleher left, and sadly has passed away. I was told by a supervisor, that due to the complexity of the system, they do not have one. The information is difficult to find, as there is SO much and when you are pressed for time, that is not an efficient way to get the answer you need. Found 408 of over 4K reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 4.5 90 Recommend to a Friend 91 Approve of CEO Robert E. The airport computer system is so outdated and cumbersome. You can show up to work sick, you get sent home and get a knock against your attendance or if you are lucky enough and it's not busy, I heard that the supervisors "could" let you home without pay and no occurrence against you. During probation you better not be late, sick etc or they fire you after a certain amount of occurrences. No union help until probation is done, even though you pay the dues. I love that employees can be outgoing, act silly and be themselves (hence you tube videos). I do give the company a thumbs up for the policies/terms and conditions when it comes to passenger handling. Glassdoor has 26 Volaris Group reviews submitted anonymously by Volaris Group. Respectfully.The nice thing about Soutwest, is the company allows you to make your own judgement calls for certain issues, such as people who miss flights, have flight disruptions, and SOME baggage rules. Volaris 16 Photos 107 Reviews Airlines 1701 Airport Blvd San Jose Ca. Southwest Airlines is ranked 11 on the Best Transportation Companies to Work For. Y'all need to change y'all's mentality and have some understanding of the job YOU took. We looked up ratings for the Fortune 500 on Glassdoor, a website that. And the attitude of disrespecting their superiors because they know they have a union backing them. I've never met so many middle-aged men and women crying about a job they decided to take. Constant threats to grieve leadership because of petty issues well within the job and union limits. If a senior agent is the last option they need to move, they should do it without complaining. We're still ramp agents no matter how long you've been with the company. Pros ' Free flights great benefits work with planes ' (in 329 reviews) ' The flight benefits are amazing ' (in 246 reviews) Cons ' Mandatory overtime for ground employees ' (in 122 reviews) ' Sometimes you work very long hours ' (in 76 reviews) More Pros and Cons Pros & Cons are excerpts from user reviews. Senior agents getting upset because they got moved around due to operational need. Grown men and women constantly complaining about getting moved from their bidded line to another, due to operational need. A union is beneficial when necessary however, the mentality it creates is something I've never experienced in my life. For inspiration on Glassdoor, check out Reward Gateway's premium page and Southwest Airlines' free page, to compare the difference and to see how they both. I never thought working with a bunch of entitled union members would be so draining.
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